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Hotline for sick pay. Social Insurance Fund, FSS — all contact information

Functions of the Social Insurance Fund Russian Federation extensive. Its activities affect the interests of a large number of citizens: employed, disabled, retired, disabled. FSS accompanies a person from the moment of his birth until his death. Therefore, people turn to the Fund, wanting to get advice on the current regulations, complain about the illegal actions of the employer, learn about your rights and guarantees.

The hotline was created to solve questions and problems remotely, without the need to stand in queues.

Free telephone hotline FSS 8-800

The central office of the FSS is located in Moscow. Its working hours are from 9.00 to 18.00, on Friday until 16.45. Reference phone that receives calls from Russia and from abroad: +74956680333 works during operation central office FSS.

Please note that the number is not free. Tariffication of outgoing calls is carried out according to the terms of the current tariff plan. recommended to avoid extra expenses and to resolve the situation as soon as possible, contact the local FSS offices with questions.

You can send a text message free of charge, attaching the necessary documents by fax. Fax number: +74956680234. During business hours, the fax will be received by the operator, the rest of the time the device receives documents automatically. All received faxes are registered and sent for execution.

FSS hotline in Moscow

Phone call center of the Moscow regional branch of the FSS: +74956501917. Fax: 4956502414. Email: [email protected].

FSS hotline in St. Petersburg

78126778717 - reference number of the St. Petersburg regional branch of the FSS. Fax: 8123463583. Email: [email protected].

FSS hotline in the regions


What questions can experts help you with?

Ask a question about changes to legislative acts Russian Federation about compulsory insurance in case of illness and in connection with the birth of a child. Also get information about:

  • types and amounts of benefits;
  • direct payments;
  • the amount of insurance premiums for OSS against accidents that occurred at work and occupational diseases;
  • the timing of the provision of vouchers for the disabled;
  • the right to receive means of technical rehabilitation;
  • free prosthetics;
  • the rights of a pregnant woman;
  • actions in case of violation of labor protection.
You can contact the Hotline to make an appointment with the head or employees of the Fund.

What support can't help with?

Firstly, support will not be able to help if the caller does not introduce himself, does not indicate his place of registration and social status.

Secondly, when contacting by phone, general information is provided, personal information is issued only to the applicant personally upon presentation of the document.

Thirdly, support is informational and advisory in nature, therefore, specific decisions regarding the receipt of money, vouchers, technical means of rehabilitation are decided upon contacting the local branch of the FSS.

Fourthly, it is impossible to obtain information about third parties.

Response time and competence of specialists

The Hotline phone is multichannel, so the operator answers instantly, the waiting time is 1 second. Please note that all conversations are recorded.

The FSS is a state organization, therefore the degree of responsibility of the call center specialists for providing information to citizens is high. Operators undergo special training and systematic retraining. The workplace is equipped in such a way that the manager can quickly accept the request and provide up-to-date information upon request.

When addressing, implying the fight against corruption, the anonymity of the caller is guaranteed.

Our chatbot is specially designed to find your branch.

Write to chat

Where can I find the registration number and address of my FSS branch? This question is asked by entrepreneurs who need to get an appointment for one of the following questions:

  • Opening separate subdivision. In accordance with the current regulations, it must be registered in the funds at the location;
  • Reporting, if it is done personally;
  • If there are pregnant women in the organization, the allowance for which is formed at the expense of the FSS;
  • In the event of an employee's work injury, to provide the necessary materials;
  • When interacting on the issues of registration of sick leave.

If earlier an accountant communicated with the FSS for you or a lot of time has passed since registration, and there were no reasons to apply, it may turn out that no one knows the address of the desired branch. Our instructions will help you quickly solve the problem "How to find the FSS number by TIN of an organization in Moscow in 4 steps".

The algorithm described below is intended for those who are already registered with the FSS. To find out what to do for individual entrepreneurs who are just planning to register, go to

STEP 1

To find out your FSS branch by TIN, you must follow the link:
http://portal.fss.ru/fss/insurant/searchInn/ . The service allows you to determine the registration number of the insured by TIN and find your FSS branch.

STEP 2

To find the FSS by TIN, enter your TIN and click the "Search" button. The code of the FSS branch in which we are registered will appear. The first two digits are the region code, the second two digits are the number of the FSS Branch.(For example, the code is 7707, which means the Moscow region, Branch No. 7). If the letter received when registering with the FSS (KPP) has been preserved, then there is a subordination code in the FSS, the first two digits of which also indicate the region of registration, the second two - the branch number, it can be used instead of the TIN.

STEP 3

To determine the FSS address by registration number, follow the link: http://fss.ru/ru/fund/for_enterprises_and_organization/index.shtml and select the appropriate group of Regional offices (for example, this is “Fund branches in federal cities”), and then select your region and city.

STEP 4

In the list of branches we find our Branch (in our example, this is Branch No. 7)!

HOW TO FIND YOUR FSS BRANCH FOR THOSE WHO ARE NOT REGISTERED YET

Are you a sole proprietor and are going to hire your first employee? Within 30 calendar days from the date of the conclusion with him employment contract you need to register with the FSS as an insurer, otherwise you will receive a fine of 5,000 to 10,000 rubles.

You can register in three ways: through the website www.gosuslugi.ru, at the branch or by sending documents by mail. In the second and third cases, you must first find the address of the desired branch. For this:

If after a while you need to visit the branch, you can always find the FSS by the TIN of the organization. step by step algorithm described in this article - bookmark it so as not to lose .

Labor relations between an employee and an employer are regulated by the Labor Code of the Russian Federation. According to this legal act, an employee of an enterprise can count on support in case of illness. In order to use this service, the person concerned must provide an appropriate sick leave certificate. According to which the funds will be accrued in the future.

Basis for issuing sick leave

First of all, it is worth noting that the issuance of a sick leave is carried out by the relevant medical institutions, which in turn have the right to do so. The necessary rights are granted by the Fund Social Security.

The main basis for issuing a hospital document is the recognition of the disability of a working person. According to the current legislation, there is an appropriate list of conditions under which this is possible:

  • The acquisition of one or another type of illness, as a result of which a citizen is temporarily unable to continue to perform his labor duties. It is important to pay attention to the fact that in this case the law does not distinguish between the fact of the place of acquisition of this disease. So it can be acquired in the course of official duties or at home. In one case or another, a citizen can receive a sick leave.
  • Employee injury. The time and place of such an injury also does not affect the approval or denial of sick leave. The main condition remains the inability to continue work.
  • The same document can also be issued to persons who, due to circumstances, are forced to take care of a minor child under the age of 15 years. In some cases, this age may be extended to 18.
  • In the case of a period after the operational rehabilitation of the employee.
  • In the event that a relative has a disease of this variety, as a result of which the employee must provide direct care for him. Meanwhile, this provision does not apply to chronically ill relatives.
  • If an employee is pregnant. Ancestral period. Abortion. This state of affairs can also be used to obtain sick leave.

note! In the event of an illness or any injury in the client, the doctor issues a sheet confirming incapacity for work.

What are the requirements for filling out and general appearance of the sick leave

In accordance with the existing legislation of Russia, a document on the incapacity for work of a citizen must be drawn up in accordance with existing rules, such rules include:

  • The format of the sheet on which the necessary fillings are made must correspond to the size of A4.
  • The presence of FSS watermarks confirming the authenticity of the document.
  • The presence of yellow and blue color tint.
  • The sheet contains a special barcode containing the number of the issued document.
  • There are requirements that apply to the handwriting used to fill out the sick leave. It must be printed and must be legible.
  • In addition, according to the rules of business, no kind of correction in the certificate is allowed.

Note! All calculations for payment in accordance with the law are made using the 1C electronic system, as well as on the official website Federal Service Insurance.

Sick leave payments

According to the current rules for payment on the basis of a sick leave, financial obligations to an employee are distributed between the employer and the Social Insurance Fund. At the same time, it is important to understand where exactly, in what quantity and in what cases these accruals are made:

  1. In the case of a household illness or, the first three days of deductions come from the budget of the enterprise where the person works. In the future, if the sick leave is calculated for a long period, the calculations are made directly from the FSS fund.
  2. However, if the injury was received directly at work, the employer is relieved of all financial responsibility. The corresponding state body will pay for the insurance moment. In this case, the calculations from the employer will not be required from the very first day of the employee's incapacity for work.

The amount of the cash benefit is calculated according to the circumstances preceding the onset of the illness or injury:

  • First of all, it should be noted that payments most often directly depend on the length of service. For example, in the case of a domestic injury, payments will be made in the amount of 60% of the average earnings if the work experience at the enterprise is more than 5 years. If the experience exceeds the mark of 8 years, then payments can be 100% of the average earnings.
  • According to established standards, if an injury or illness was acquired at work or as a result of professional activity- the amount of payments cannot be less than 100% of the average income of the victim. In this case, the time of work and his experience is not taken into account.
  • When calculating payments, calendar days are taken into account, not business days. Thus, estimates are also made for holidays or weekends.

Thus, the employee is able to compensate for the lost income due to the onset of insurance years. insured moment associated with temporary disability.

Note! When calculating the average income, a period equal to the last two years of employment is taken into account. The average income cannot be lower than the minimum wage of a particular region.

Terms of sick leave payments from the employer

Currently, a number of legislative provisions are in force in Russia, according to which sick leave payments to a temporarily incapacitated employee must be made within 10 days from the moment the sick leave is presented by the person concerned. To general position things worth adding and the fact that if the time of payment falls on a day off, then it must be carried out on the next working day.

Calculations are made solely on the basis of a document provided by a medical institution with the fact of the onset of a temporary period of incapacity for work of an employee of the company indicated in it. In practice, most often the accrual of "sick leave" occurs together with the main amount wages or, advance. The required amount is paid in the same way that the calculation from the company's budget in the form of wages is made, it can be made in cash or non-cash.

FSS sick leave payment in 2019 - 2020

Meanwhile, if payments are to be made from the budget of the FSS, then they are credited to the account of the person concerned within 10 calendar days from the date of presentation to the department of the state structure of all required documents. Such documents include:

  • Directly the application for the provision of payments drawn up in the prescribed form. An example can be obtained from the department itself.
  • Sick leave provided by the clinic.
  • A certificate of income of the victim is also attached.
  • A document confirming the insurance experience is required. A work book can act as such evidence. In order to provide the FSS necessary information from the labor office, you should contact the accounting department of the enterprise with a request to provide a certified photocopy of the necessary document.

Thus, according to the existing legislative norms of the Russian Federation in the pilot regions of the FSS in 2019, sick leave money is paid within a period equal to 10 days. However, cash payments may be delayed for up to 15 days.

 


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